Top Customer Questions
- Why are you asking for a username and password? How do I log in?
- I've found a song I want to listen to. How can I play it?
- My crate cannot be shared because "it is not diverse enough". Why do you have so many rules and how do you determine diversity anyway?
- What are Live Collections?
- I can't log into the BlueBeat site. Any suggestions?
- I'm getting "error X in song authorization" when I try to listen to music through the BlueBeat player. What is going on?
- What is BlueBeat?
- What are the restrictions of "Being a DJ" / Why are they there?
- What is the difference between the "Time Machine", "Killer Playlists" & "Be The DJ" channels?
- How do I pause/stop/fast forward the music on the player?
Top Technical Questions
- I am having trouble logging into the site. Do you have suggestions?
- What are DJ crates and how do I make my own playlists for listening and sharing?
- I got an error that says, "Setup could not complete because your system either does not have a compatible audio/sound device or a sound device is not present on your system...(cont'd)" What should I do?
- How do I uninstall the old version of the BlueBeat software (to upgrade to a newer version)?
- What can I do if I'm not getting sound from BlueBeat?
- Can I use Voice over IP (VoIP) or Voice recognition software while using BlueBeat?
- Can BlueBeat remember my login so I don't have to type my username and password next time I visit the site?
- I'm having trouble installing the BlueBeat service on my computer. Please advise.
- What should I do if I encounter an error during the installation of BlueBeat?
- When I try to run the BlueBeat Installer, it says that "Setup has detected an older version of BlueBeat on your system...(cont'd)" What can I do?