Q: What can I do if I'm not getting sound from BlueBeat?

A: First, please make sure your system meets the requirements of the BlueBeat music service. If you've played music through our site and are only encountering problems now, you may wish to double-check that your sound card is working properly and that volumes are set correctly. On rare occasions, other software that communicates with your sound card may conflict with the BlueBeat service. Please ensure that you're not running programs such as immersive gaming, or audio recorders, which might be occupying too much of your sound card's resources. Contact us if you cannot pinpoint the source of the problem.