Categories:

Building Playlists

 How can I get my finished playlist considered for promotion to "BlueBeat Radio"?

On your playlist editing page, just below the "listen" link, there is a box which provides a link to request a review. We carefully consider each request, so make sure your playlist is of great quality! Things to consider: Does your title match the theme of the list? Does the description accurately describe the contents? Is there enough music in the list to provide a pleasant listening experience throughout a few playbacks.
If your playlist gets promoted to BlueBeat Radio, you'll see your new custom image mosaic right away, wherever your playlist is displayed!

 How do I make my own playlists for listening and sharing?

You must have a BlueBeat.com account in order to create your own playlists. Playlists are complilations of music that contain songs hand picked by users. You may add hundreds of songs of your choice. When you've made a playlist with the minimum amount of playable music (10 artists, 10 albums, 30 songs), you may share it with the rest of the BlueBeat community and listen immediately. Also see What are the restrictions of building playlists / Why are they there?.

 What are the restrictions of building playlists / Why are they there?

After a playlist has passed the minimum requirements for playback (10 artists, 10 albums, 30 songs of playable music, it is deemed "ready to listen". Your playlist will be shared with the rest of the BlueBeat community once you listen to it, due to recording industry guidelines which state, in part, that online radio stations must be publicly accessible before they can be heard.The playback of your playlist is subject to the DMCA Sound Recording Performance Complement. BlueBeat always ensures that the playback of all playlists on the site complies with these 3 hour rules, but it is your job as the DJ to build a playlist diverse enough to be played again and again, ideally for hours on end. If there is not enough variety in your playlist to continue playing under the Complement, the BlueBeat player may close prematurely because it cannot construct a valid playlist, and your listeners will be left unsatisfied. Give your audience the variety they crave and they will continue to listen to your playlists!

 How do I remove content from my playlist?

Anything you add to your playlist can be removed by clicking on the minus icon next to the item you with. However, once your playlist has been listened to you cannot remove content if it will cause the playlist to be less than the minimum number of songs (10 artists, 10 albums, 30 songs of playable music) for legal reasons. In this case, you'll have to add more content before you can remove content.

 Why can't I listen to my playlist?

You'll need at least the minimum requirements for playback: 10 artists, 10 albums, 30 songs of playable music in your playlist. Also see What are the restrictions of building playlists / Why are they there?.

 How do I change the name and description of my playlist?

Go to the Your Playlists page and click on the playlist whose name or description you want to change.

 What is "BlueBeat Radio"?

We hand-select quality playlists, both our own and those of users to feature more prominently at BlueBeat.com. These are known collectively as BlueBeat Radio. Playlists that are included in BlueBeat Radio display a custom image mosaic and generally garner far more attention and playback within the site.

Music Content

 Can I rewind/fast forward the music on the player?

BlueBeat uses a non-interactive license for streaming music online, which precludes us from allowing listener control over playback; it's similar to how radio stations function. To remain DMCA-compliant with our current license, we cannot provide controls to modify the playback timing of the songs. In the future we may switch to a (more costly) interactive license or offer features from multiple licenses, but for now we aim to keep BlueBeat free to use for our listeners.

 I've found a song I want to listen to. How can I play it?

If you like a certain song you can use it as a seed to generate a playlist. Although we cannot guarantee that the song will play due to DMCA rules.

 How can I make a link to my favorite BlueBeat playlists?

Anyone can create a link to a playlist. These links can then be posted on blogs, in emails, on MySpace/Facebook profiles, etc. When the link is clicked, anyone with the BlueBeat music player will hear instant music. Here's how to make your link:

  1. Find the playlist you'd like to send.
  2. Right click on the link which launches the playlist & 'copy link location' (IE users: go to "Copy Shortcut"). This URL is now in your computer's clipboard, ready to be used however you like.
  3. Right click & select 'paste' or hit control+v to insert the URL into emails, HTML, etc...

 How can I get my band's music played on BlueBeat.com?

BlueBeat welcomes up-and-coming artists to the site! To be reviewed for BlueBeat, send your commercially-released CD (no sharpie-labeled, home-burned copies, please) to:

BlueBeat Music Submissions
55 River St, Suite 200
Santa Cruz, CA 95060

Give us a minimum of 2 weeks to review & process the CD (Note: your CD will not be returned), then check back often. Once the music is uploaded onto BlueBeat, be sure to promote your BB artist page & music to your fans!

Also make sure you and/or your band have registered with 1) SoundExchange and 2) ASCAP, BMI, or SESAC to receive your royalties!

 How can I save music I like (favorite)?

Click on any of the to favorite artists, albums, songs or playlists.

 Can I download songs from BlueBeat?

We do not offer any music to be downloaded at this time.

 How can I suggest an artist to be included on BlueBeat?

You can Contact Us with any suggestions/requests for music.

Membership

 Do I need a membership to use BlueBeat?

We offer a Free membership plan that allows the user to listen to 50 free songs once signed up.
After the 50 free songs are used, a user must sign up for a paid membership to continue listening to music

 Is my credit card information secure?

Yes, we strive to follow all PCI standards and keep all your sensitive data 100% secure.

Our site is issued under SSL

We use STRIPE to process payments.

We don't store your credit card information

 How do I cancel my Membership?

You can cancel your membership anytime.
Go to the Contact us page.

Account

 Why are you asking for a username and password? How do I log in?

To access all features of BlueBeat, you must have an account. If you decide to register with BlueBeat (easy and free!), we'll ask for a username as well as password of your choice, so that we'll be able to recognize you whenever you visit. If you have difficulties logging in to an account you've already created, see "I can't log into the BlueBeat site".

 I can't log into the BlueBeat site. Any suggestions?

The most common cause of log-in trouble is an incorrect username and/or password. In the event of such occasions, visit our forgot password page. If you are attempting to log in and you are certain your information is correct, it's possible that your cookie settings are too restrictive (what are cookies?) or your browser has trouble keeping track of your visit (check our requirements page for our browser recommendations). If you continue to experience difficulty, please contact us.

 How do I modify or change my personal info or password?

Go to your Settings page to change any info. We'll prompt you to verify your password in order to change your information. If you've forgotten your password go to the Forgot Password page.

 What do I do if I forgot my BlueBeat password?

If you forget your password you can get access again by going to the Forgot password page. It will send you an email that is associated with your account.
If you no longer have access to your email account you can contact us for help.

Listening

 Why do I need a broadband internet connection to listen to BlueBeat?

We stream music at an astonishing 320kbps rate which guarantees that your music sounds terrific even (especially) when piped through home speakers. Thus we recommend that the bandwidth of your internet connection exceeds 384kbps for flawless music delivery. You also have the option of playing music at 160kbps (still some of the highest quality in online digital music) or 64kbps by changing your account settings when logged in.

 I'm getting choppy music playback. Do you have any suggestions?

The most frequent cause of choppy music is a slow internet connection (Why do I need a broadband internet connection to listen to BlueBeat?). It is also possible that there are incompatibilities between your system and the BlueBeat music service. If you suspect this is the case, please review our system requirements page, and if that does not seem to address the problem, please Contact Us.

 On a mobile device music stops when the phone goes to sleep or is locked.

Check your phones Power mode or Battery optimization settings for your browser to not limit functionality.
Have BlueBeat website in focus (tab open) before phone goes to sleep.

 Why does the player say "Your playlist has ended"?

The playback of a playlist is subject to the DMCA Sound Recording Performance Complement. BlueBeat always ensures that the playback of all playlists on the site complies with these ‘3 hour rules’, which means that for the best and longest listening experience, a playlist must be large and diverse enough to be played again and again, ideally for hours on end.
If there is not enough artist and album variety in a particular playlist (usually user playlists) to continue playback according to the 3 hour Complement rules, the BlueBeat player will tell you that the current playlist has ended. This may also happen prematurely if many songs are skipped through, as a skipped song still counts toward the 3 hour DMCA Performance Complement.
You may select any other playlist until the 3 hour rules reset.
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